Carphone Warehouse in Selfridges, Oxford Street, London W1

Mobile Phones

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Who are Carphone Warehouse?

Carphone Warehouse are the largest independent retailer of mobile communications in Europe.

The Carphone Warehouse Story

Since trading began in 1989, The Carphone Warehouse Group PLC has achieved phenomenal growth by focusing on customer service and providing an infrastructure that is unrivalled. The Carphone Warehouse's aggressive expansion plans have made them the largest independent retailer of mobile communications in Europe.

The Carphone Warehouse Stores

The Carphone Warehouse is now in 12 countries and have over 1,085 stores. The Carphone Warehouse believe that their continued success lies in their ability to offer customers consistently simple, impartial advice on everything to do with mobile communications.

The Carphone Warehouse Business

The Carphone Warehouse business is divided into three segments:

Telecoms Services, comprising on-going airtime revenues, our facilities management business and our MVNO, Fresh;

The Carphone Warehouse Philosophy

As a new generation retailer, The Carphone Warehouse aim to exceed their customer’s expectations by providing an innovative approach to service. To stay at the front of this dynamic and rapidly moving industry, The Carphone Warehouse constantly develops new ideas and services for their customers. These do not always come from the top and The Carphone Warehouse relies on people throughout the business to maintain high standards. By incorporating new ideas in retailing and new technologies, The Carphone Warehouse have created a stimulating and rewarding environment for all of their employees.

The Carphone Warehouse Future

The future of mobile communications is limitless and with GPRS and 3G the industry has never been more exciting. There are always new developments in the market and The Carphone Warehouse prides itself on constantly being one of the first to introduce quality products and services to customers, tailored to their individual needs. The Carphone Warehouse want this standard to continue not only in what they sell but how they sell it - and that is where they rely on our team. The mobile communications industry is still technically in its infancy and The Carphone Warehouse are helping it to grow and in turn growing with it.